156 Hamilton St., Leominster, MA 01453                       Call 978-847-0104
Real Estate Closings and Operational update regarding COVID-19 (coronavirus)

Real Estate Closings and Operational update regarding COVID-19 (coronavirus)

At the Law Office of David R. Rocheford, Jr., P.C. we are committed to keeping our clients, customers and business partners updated about steps we are taking concerning the coronavirus.

We are monitoring the situation closely and following the guidance from relevant authorities, including the Centers for Disease Control and Prevention, the World Health Organization and various US state and local government entities. It is our intent to continue to provide outstanding and quality closing and settlement services throughout this changing period.

We have confirmed with our critical vendors that they will remain available to support our daily operations. Our software, IT, office supply, express delivery, and business banking partners, among others, have all committed at this point to remain in operation providing their services.

What we are doing for our customers, clients and business partners to facilitate closings:

Electronic Recording

We are capable of filing documents electronically with every available Massachusetts and New Hampshire Registry of Deeds. As long as the Registries continue to accept electronic recordings we will use this system. There are some circumstances where electronic recording is not an option, such as in the case of recording necessary plans, and most Registered Land documents.

Gap Insurance

We have arranged with the top three national title insurers to temporarily have title insurance coverage allowed in the event recording becomes unavailable or delayed. Gap insurance allows a closing to occur, funds to change hands, and lender, seller, and buyer to be protected against any intervening liens or encumbrances that may arise during a period from closing to recording. Contact one of our attorneys for more detailed information on gap coverage.

Municipal Office Closures

Some municipal offices may not be able to provide Municipal Lien Certificates or real estate tax information. We will continue to monitor municipal office closures and work with tax collector and assessor offices to obtain necessary tax information and will be as accommodating as possible to ensure that we have the information needed for closing. In some circumstances a holdback of proceeds may be an option to afford the closing to proceed.

Smoke and Carbon Monoxide Detector Inspections

Some municipal fire departments have temporarily cut non-emergency services and are not scheduling statutorily required inspections. Additional agreements and arrangements may need to be entered into so that sellers continue to bear the expense of inspections after closing, along with buyer releases of liability. In some circumstances a holdback of proceeds may be an option to afford the closing to proceed. In any case we will work with parties on practical and acceptable solutions.

Remote Closings

Although we are able to conduct closings offsite (remotely), the need to have certain documents notarized in person cannot be changed. We will remain accommodating to buyers, borrowers and sellers and can arrange to provide in person notary services remotely and during off regular business hours.

Purchase and Sale Agreements

We are including a clause or addendum providing for buyer, seller, and lender protection related to any COVID-19 delays. It will be prudent to have “COVID-19 language” used in all real estate contracts for the time being. Contact our attorneys for suggested language.

Mandatory Office Closure

In the event local and national authorities compel mandatory office closure, we are prepared to comply and are capable of providing certain services remotely. Even if this means that closings and settlements cease for a time, we will still continue to handle contracts and produce title and any other documents that are not affected by a more comprehensive shutdown. Of course, during this time, our attorneys and staff will be available to discuss pending transactions with all clients.

What we are doing at our office:

We’re focused on keeping our employees and guests safe. Here are some measure we are taking:

Parties arriving to a Closing

Guests are encouraged to use hand sanitizer and/or wash hands upon arrival at our office.

Symptomatic Clients

Any guest who exhibits symptoms that may be like coronavirus (fever, cough, shortness of breath, etc.) must notify staff upon arrival and we will escort out of common areas into a private closing room.

Post-Closing Disinfecting

After each closing, the chairs, table and door handle will be wiped down with disinfecting wipes or bleach solution.

Closing Table Items

Remove pens, paper, extra reading glasses and other items normally found on the closing tables. Distribute new pens to each closing participant and not re-used.

Lobby Items

All reading materials, ceramic mugs and other re-usable items have been removed.

Hand Sanitizer

Provide hand sanitizer in closing spaces. If none is available, encourage employees and visitors to wash their hands before and after any closing or other meeting.

General Environmental Cleaning

Cleaning personnel are using appropriate germ-killing solutions when cleaning office areas after-hours.

Social Distancing

When possible, stay approximately six feet from others.

If you have specific questions or concerns that have not been outlined here, please do not hesitate to contact me.

Regards,

 

 

David R. Rocheford, Jr., Esq.

Direct Office: 978-728-5104
davidr@thebestclosings.com

Are You Busy or Productive?

Are you focused on dollar producing activities or is your time being occupied by administrative tasks? It’s the difference between being busy and being productive!
Selling residential properties is never simple, especially if you are struggling in a down economy or a competitive market. Learning how to manage your time for better results is a way for you to work efficiently and productively.

Carry a Schedule Book

Carrying a book to track and maintain a schedule is your first step toward better focus.
Having a planner or even a simple notebook with you while showing listings and setting appointments ensures you are as organized as possible while you are managing your time and improving your overall professional image.
At the end of each calendar day is a chance to review your performance. You can learn where you lost time and decide its cause so you improve your discipline. You can see instantly how much progress you’ve made with your goals.

Utilize Free Programs

Utilizing free programs such as schedule creators and time trackers ensures you are not wasting any time. It is also possible to install applications to monitor and track the usage of your time every day while you are showing houses or working on promoting your listings to ensure you are truly making the most out of your time.
Research one of these two online programs:

RescueTime – Helps you understand your daily habits so you can focus and be more productive.

iDoneThis – Reply to an evening email reminder with what you did that day. The next day, get a digest with what everyone on the team got done.

Get Enough Rest

When you get a good night’s sleep, your body stays energized longer. You’ll have more drive and motivation to work harder too!
Sleeping at least 6 to 9 hours each night can significantly improve your mood and positively impact the overall health of your body mentally, physically and even on emotional levels.

Wake Early Each Morning

Want an edge over your competitors? Get started earlier each day! As the original saying, “the early bird gets the worm” goes, the quicker you are capable of finding listings and pitching your services to potential clients, the more likely you are to generate leads and sales.
Keeping your body on a regular schedule is also a way to stay mentally and physical healthy and balanced at all times.

Allow Downtime

Even when you are showing multiple listings each day and hosting various open houses, allow yourself some downtime each day or at least once to twice each week to prevent yourself from becoming burnt out or overwhelmed altogether.
Taking time to relax, unwind and spend time with family, friends and loved ones is a way for you to ultimately get more enjoyment out of your everyday work.

Exercise

Want more energy and a boost in confidence? Exercising and a proper diet can give you it!
Because you are likely to be on your feet, showing houses and setting up open houses and appointments all day, ensuring your body is physically fit and nourished at all times is essential.
Be sure to always drink water on the go and avoid sugary and acidic drinks.

Time Blocking

If you want to truly take control of the time you have to manage each day then set blocks of time aside for simple, but necessary tasks to complete each day.
Setting blocks of time aside allows you to get a visual and written representation of the amount of time you should spend at work, relaxing and completing other activities you need done.
Having a better grasp on your time should be your first step toward higher production. When you take control and put your energy into dollar producing activities you’ll generate more leads. The more leads you are capable of gaining due to time management skills, the more revenue and income you are able to generate annually.

7 Tips for Selling More in a Tough Economy

By John Chapin

You hear it everywhere you go: “Sales are down because of the economy. My customers simply aren’t buying as much.” There are some people out there saying the economy doesn’t matter, it’s what’s going on in your own head that matters. While it’s true that what goes on in your brain is always more important than outside circumstances, the economy is still what’s affecting many businesses. If yours is one of them, put the following seven ideas into practice and you’ll find that the affect on you will be minimal, and in fact, you may notice no change or even a positive one.

1) Don’t let the economy be your excuse.
After a tough day or some difficult sales calls, it’s easy to use the economy as an excuse. If you do, people will hear it in your voice and you’ll sell less. This attitude also leads to working less. In a down economy, when salespeople should be increasing their calls and activity level, the average salesperson cuts calls by 37%. The answer? Use the down economy as a warning and motivation to work harder and smarter, not as an excuse to back off. If you back off, business will go down, if you work harder and smarter, business will improve. As the saying goes “When the going gets tough, the tough get going.”

2) Get better at selling.
When there are fewer sales opportunities and prospects, you must do better with the ones you have. The way to do this is to get better at selling. Read books, listen to tapes and CDs, watch DVDs, become a sponge and absorb everything you can get your hands on. Using this strategy has helped many salespeople improve to the point where they actually sold more in a so-called down economy than they sold when times were good. Now is the time to improve your skills; constant and consistent learning is the best way to grow your sales.

3) Keep a good attitude.
Your attitude is your most important sales tool in your arsenal; you have to keep it sharp. Now is not time to read the front page of every newspaper and watch every newscast. Our brains are like computers “Garbage in, garbage out.” What you should be doing is putting as many good ideas as possible into your brain. Pick up anything that is inspirational, motivational, positive, and upbeat and use it to keep a good attitude and stay focused. Be positive and persistent. In addition to putting good ideas into your brain, surround yourself with positive people and stay away from negative people.

4) Prepare for the price objection and build value.
People are focused on price more than ever these days. Prospects and customers will do everything they can to commoditize vendors and simply go with the lowest price. Thus it is very important that you build value. What are your primary benefits? How are you, your company, and your product better than the competition? Are you local; is your long-term cost less, can you respond to service calls faster? You need to accentuate your primary benefits, make them as powerful as possible, and provide proof in ROI Models, testimonials, and the like. Finally, come up with some solid responses to the price objection. (more…)